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PURA VIDA CANCUN

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Terms:

 

Everyone is welcome, without discrimination.

Pets are also welcome. (Consult us before)

The accommodation is free for children under 5 years sharing room with parents. Maximum 1 child per room.

We do not have children bed or cot (possibility for extended stay).

Children 5 years and older are considered adults.

Rules of procedure are in each room.

 

Booking:

 

Complete and submit the reservation request form.

The payment can be made once confirmed your request.

Breakfasts must be booked and paid at the same time as the room.

 

Payment:

 

All payments will be made through PayPal, in one of three currencies of your choice (Mexican pesos, dollars or euros). Our cost base is in dollars (USD), the exchange rate used in this case will be the one provided by the exchange site.

 

Stays of 1 or 2 nights

  • Whatever the date of arrival, the payment will be due in full upon booking.

 

Stay 3 nights and more

  • If your arrival date is 30 days or less, payment will be due in full upon booking.
  • If your arrival date is more than 30 days, you can pay a deposit of 30% of the total booking amount and the balance will be due no later than 30 days prior to arrival.

 

Once your payment is received, we will send you an e-mail confirming your payment and your reservation.

And also the address of the house and a map to get there.

No reservation request can not be confirmed without payment.

 

If you don't have a Paypal account, a PayPal invoice will be sent to you by email, you can easily pay it with your credit card, even if you do not have a Paypal account.

 

Confidential financial and personal information:

 

The financial information provided by you or by the agency through which you have booked, your banking and personal details will remain confidential.

Once the financial transaction and the remaining balance paid, we will not keep your financial data.

 

Cancellation:

 

  • More than 30 days prior to arrival - Refund 100% of the payment.
  • 30 days or less - No refunds can be claimed.

 

If canceled within 30 days and if the house has been re-leased at that time, it may be possible to make a change to a different date, based on availability.

 

Upon your arrival:

 

  • Reservations are personal, you will be asked to present on arrival ID with the name of the person who booked.
  • To give you the key of the house and remote control of the two automatic gates, you will asked you a cash deposit of 200 USD, which will be returned the day of departure.
  • For stays of one night, possibility to leave your passport as a deposit.
  • The entrance gates of the house and the private residence, open both with a remote control.
  • You will need to be aware of the rules that is inside your room.

 

Schedule:

 

  • Arrival time (check-in) - 04:00 pm - 09:00 pm.
  • Departure time (check-out) - 07:00 am - 11:00 am.

 

For arrivals or departure outside these hours, please contact us. Fees can be optionally applied.

 

We recommend arriving before 07:00 pm, as the guardian of the private residence where is the guest house, work every day from 7:00 am to 7:00 pm. If you arrive outside these hours you should call us to go to open the gate.

 

The house is a bit isolated, it is easier to find the path before the night. A detailed map to come will be provided. Remember to take this map and the phone number of the office of Mexico with you. In case you get lost on the way, Pura Vida Cancun will not be responsible if you do not arrive to the house.

 

Transport or transfer:

 

Given the isolation of the home, it is really recommended to rent a car. If however you decide not to do it.

You can come either:

  • by taxi (in this case ask the taxi driver to call us to explain him the way). Price from the airport, about 40-45 usd (from 1 to 4 people).
  • by private transfer, we can organize it for you, the price is 30 usd (from 1 to 4 people). The drivers of this company often work with us and are fully aware of the way to come.

 

In both cases, the amount of transportation is paid directly to the driver.

Copyright © 2018 Pura Vida Cancún - Designed & Powered by Cancún Diseño

Copyright © 2018 Pura Vida Cancún
Designed & Powered by
Cancún Diseño

PURA VIDA CANCUN

Policies